Returns & Refunds Policy

PRIVACY POLICY

Effective Date: October 1, 2026

Sis, Go Pray (“Sis, Go Pray,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and protect personal information.

This Privacy Policy explains how information may be collected when you visit our website, place an order, contact us, subscribe to communications, or otherwise interact with Sis, Go Pray.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

* Name

* Email address

* Mailing and shipping address

* Billing information

* Telephone number, when provided

* Order and purchase information

* Customer service communications

* Marketing preferences

* Information you voluntarily provide through forms, surveys, or other website features

We do not intentionally collect more personal information than reasonably necessary to operate our business and provide our products and services.

2. Payment Information

Payments may be processed through third-party payment providers such as Stripe.

When you make a purchase, payment information is transmitted to the applicable payment processor for authorization and processing.

Sis, Go Pray does not need to receive or store your complete credit or debit card number to process your order.

Stripe's own privacy policy explains that transaction data may include information such as name, email address, billing and shipping address, payment-method information, purchase amount, transaction date, fulfillment information, refunds, chargebacks, and related support information. Your use of a third-party payment service may also be subject to that provider's privacy policy and terms.

3. How We Use Your Information

We may use information we collect to:

* Process and fulfill orders

* Process payments

* Ship products

* Send order confirmations and updates

* Respond to customer service inquiries

* Manage returns, refunds, and exchanges

* Communicate about products and promotions when permitted

* Improve our website and customer experience

* Prevent fraud, abuse, and unauthorized transactions

* Maintain business and accounting records

* Comply with applicable legal obligations

4. Marketing Communications

If you voluntarily subscribe to Sis, Go Pray marketing communications, we may use your email address to send information about new products, launches, promotions, events, or other brand updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at hello@sisgopray. Unsubscribing from marketing communications does not prevent us from sending transactional communications necessary to complete or manage an order.

5. Information We Share

We may share information with trusted service providers when reasonably necessary to operate our business.

These providers may include:

* Payment processors such as Stripe

* Shipping and delivery carriers

* Website and ecommerce service providers

* Email and communication providers

* Analytics and website-performance providers

* Professional service providers

* Fraud-prevention and security providers

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or website.

6. Cookies and Website Technologies

Our website and third-party services may use cookies, pixels, analytics tools, or similar technologies to support website functionality, understand website usage, improve performance, and, where applicable, support marketing. The types of technologies used may vary depending on the website platform, analytics tools, advertising services, and other third-party services connected to our website. You may be able to manage certain cookie settings through your browser or device.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal, tax, and accounting obligations. The length of time information is retained may vary depending on the type of information and the reason it was collected.

9. Children's Privacy

Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child under 13 has provided personal information to us, please contact us at hello@sisgopray.com so we can review and address the situation appropriately.

10. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also have choices regarding marketing communications and certain cookies or tracking technologies.

To make a privacy-related request, contact: Hello@sisgopray.com

We may need to verify your identity before completing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised effective date.